Contact us

Have a question about an order, or just want to say hello? We’d love to hear from you! At UrbanGridi, we pride ourselves on providing timely support to ensure your shopping experience is seamless.

How Can We Help?

Email Us

For order inquiries, tracking updates, or product questions:

📧 Contact@UrbanGridi.shop

We typically respond within 24 business hours.

Call Us

Speak directly with a member of our team:

📞 +1 (979) 637-6320

Available Monday – Friday, 9:00 AM to 5:00 PM (CST).

Visit Our Fulfillment Center

Our primary operations and shipping hub is located at:

📍 753 N Fowlkes St, Sealy, Texas 77474, United States

Frequently Asked Questions

• Where is my order?

  Once your order ships, you will receive an email with a tracking link. Please allow 1-3 business days for processing.

• Do you ship internationally?

  Yes! We ship to over 185 countries. International shipping is free for orders over $5.00.

• What is your return policy?

  We offer a 30-day return window with free return shipping.